Assetinsure aims to deliver professional and effective claims support.

To assist with the process, please provide details of your claim or surrounding circumstances where applicable so that all relevant aspects of your claim can be effectively addressed (e.g. mitigation, adjustment, recovery). We also refer to the Key Policies Section for important aspects in specific claims circumstances (e.g. Group Family Violence PolicyComplaints Handling Policy).

To contact our team – email or call +61 2 9251 8055, or follow the directions below for separate contact details of our agencies.

Assetinsure supports a number of underwriting agencies that write business on our behalf. The agencies generate and administer the business. Hence, for up to date claim forms please access their websites. These include:

Mercurien (Commercial Vehicle) Claims

Please visit mercurien website directly for instructions, contact details and claim forms.

E mercurienclaims@

T Mercurien 02 8123 6902
T Ride Protect 02 8123 6905

Enthusiast Motor Claims

Please visit enthusiast website directly for instructions, contact details and claim forms.

T 1800 10 10 45, or T 02 8274 2897

Construction Warranty Insurance

Claim form for CWI click here.

Complete, print and sign this form and return to us with all supporting documentation.

T 03 9112 1026, or

Owner Builders Warranty

Australian Owner Builders Insurance Services (AOBIS). Please go here to download claim forms.

Claim forms for Complete Strata Insurance Underwriting Pty Ltd, Insure That Pty Ltd and Custodian Underwriting Agency are available on request by emailing us at

T 1300 850 131